Our Programs and Services

System Navigation Services

Navigating the intricate web of healthcare, legal support services, and social services can be a daunting task, particularly during times of personal crisis. At Roots of Resilience, we understand how overwhelming it can be to figure out where to turn and how to access the support you need. That's why we've developed our System Navigation Services—a comprehensive, client-centred approach to helping individuals and families manage these complexities with confidence and clarity.

Legal Services

At Roots of Resilience, we recognize that legal challenges can be among the most overwhelming and stressful situations individuals and families can face. Whether it’s a matter of navigating a complex family law dispute or understanding your rights in the criminal justice system, the legal process can be intimidating, confusing, and emotionally draining. That’s why we offer our Legal support & Legal support services—comprehensive, compassionate assistance designed to guide you through these difficult times with confidence and clarity.

Mental Health & Addictions Support

Mental health and addiction are deeply intertwined, often feeding into one another in ways that can make them incredibly challenging to manage alone. At Roots of Resilience, we understand the complexities of these issues and are committed to providing comprehensive, personalized support that addresses the whole person—emotionally, psychologically, and socially. Our Mental Health & Addictions Counselling services will be designed to help individuals break free from the cycle of addiction, manage their mental health effectively, and build a foundation for long-term recovery and resilience.

Intimate Partner Violence (IPV) Support

Intimate Partner Violence (IPV) is a pervasive issue that affects individuals across all demographics, often leaving survivors feeling isolated, fearful, and unsure of where to turn. At Roots of Resilience, we understand that the road to recovery from IPV is challenging and requires immediate, specialized support tailored to each survivor’s unique situation. Our IPV Support services are designed to provide a comprehensive, compassionate response that addresses both the immediate safety needs and the long-term recovery goals of survivors.

Child Protection Services

At Roots of Resilience, we believe that every child deserves a safe, loving, and stable environment in which to grow and thrive. Protecting the well-being of children is not just part of our mission—it’s at the heart of everything we do. Our Child Protection Services are designed to support families involved in child protection cases, ensuring that the rights and safety of children are always the top priority. We provide a range of services, including legal support, counselling, and supervised visitation, to help families navigate these challenging situations with care and compassion.

Prenatal and Postnatal Care

Starting or growing a family is one of life’s most significant milestones, filled with anticipation and joy. However, it can also be a time of uncertainty and challenge, particularly for those dealing with financial constraints, health concerns, or lack of access to necessary resources. At Roots of Resilience, we believe that every family deserves the support they need to ensure a healthy, positive start to life with their new child. Our Prenatal and Postnatal Care services are designed to provide comprehensive, compassionate support to expecting and new parents, helping them navigate the challenges of pregnancy, childbirth, and early parenthood with confidence and peace of mind.

Virtual Coaching and Counselling

Mental Health Counselling

If you’re struggling with anxiety, depression, stress, grief, or other mental health challenges, we can help connect you with qualified counselling professionals and organizations that best meet your individual needs. We take the time to understand your situation and provide referrals to trusted community partners, ensuring you receive the right support at the right time.

Couples Counselling Referrals

Relationships can experience challenges at any stage of life. If you or your partner are seeking support, we will connect you with experienced couples counsellors and organizations that specialize in relationship counselling, helping you access services that are the best fit for your circumstances.

Family Therapy

When families are facing conflict, communication challenges, or significant life changes, finding the right support is important. We provide guidance and referrals to organizations and professionals who offer family therapy and family-centred counselling services tailored to your family’s unique needs.

Trauma-Informed Support

Experiences of trauma require compassionate and specialized care. We provide a safe, supportive first point of contact, helping individuals navigate available services and connecting them with trauma-informed counsellors and organizations that are equipped to provide appropriate care. Our goal is to ensure you are linked with the resources and supports that best meet your needs and promote long-term healing.

Program Approach and Core Principles

Our Model of Care

Roots of Resilience Inc. delivers a trauma-informed, non-judgmental, and holistic model of care designed to support emerging women, including mothers with infants and young children, on their journey toward recovery, healing, and long-term wellness. Through Shelly’s Haven, Newfoundland and Labrador’s first sober recovery home for mothers, children, and emerging women, we provide a safe, supportive, and professionally staffed environment where individuals can begin rebuilding their lives with dignity, stability, and hope.

We recognize that substance use, mental health challenges, housing instability, and other life adversities are often rooted in complex trauma. Recovery is most sustainable when individuals are met with compassion, respect, and individualized support that prioritizes safety, dignity, and personal choice.

Shelly’s Haven provides 24/7 professional staffing, peer support, and lived experience leadership, creating a healing environment where women are welcomed without stigma or judgment. Our focus is on immediate safety, stabilization, and connection to appropriate supports, ensuring that individuals receive care when they are ready to take the next step in their recovery journey.

Roots of Resilience employs a comprehensive wraparound model of care that addresses the full spectrum of recovery needs, including safe housing, emotional wellness, mental health support, parenting assistance, life skills development, system navigation, advocacy, and community reintegration. By coordinating services through trusted community partners, we reduce the burden of navigating complex systems and promote continuity of care for women and families throughout Newfoundland and Labrador, particularly in suburban and rural communities.

Our model is family-centred, recognizing the mother-child relationship as a vital part of recovery whenever it is safe and appropriate to do so. By supporting mothers in maintaining healthy connections with their children, we help reduce the trauma associated with family separation while strengthening long-term outcomes for both mothers and children.

Every aspect of our organization is guided by trauma-informed principles, including:

Emotional and physical safety
Trust, transparency, and collaboration
Choice, autonomy, and empowerment
Cultural humility, inclusion, and respect
Strengths-based, compassionate responses to relapse, setbacks, and crisis
Accountability balanced with dignity, hope, and individualized care

Roots of Resilience is more than a recovery home. Through Shelly’s Haven and our community-based programs, we provide a professionally governed, accountable, and compassionate continuum of support that combines evidence-informed practices with strong governance, risk management, and fiscal sustainability. Our model is designed to grow alongside community needs while providing meaningful, lasting support for women, children, and families.

Expected Outcomes

Roots of Resilience is designed to achieve measurable improvements in sober, safety, stability, and recovery outcomes for emerging women, mothers, and their children. Through Shelly’s Haven, participants have access to a stable recovery-focused living environment supported by 24/7 professional staffing, peer mentorship, and coordinated community services. This approach promotes early stabilization, reduces crisis escalation, decreases unnecessary emergency department visits, and improves long-term engagement with recovery supports.

Our family-centred approach strengthens parenting capacity, promotes child well-being, and helps preserve family connections whenever possible and appropriate. By integrating housing support, system navigation, advocacy, parenting resources, life skills development, recovery planning, and referrals to specialized services, we create a coordinated pathway toward long-term independence and wellness.

Collectively, these outcomes reduce pressures on health and social service systems while improving housing stability, recovery success, family well-being, and community integration. By addressing the social determinants of health—including housing, mental health, recovery supports, income stability, and social connection—Roots of Resilience helps create healthier individuals, stronger families, and more resilient communities across Newfoundland and Labrador.